PRIVACY POLICY

ONE SOLUTION TRANS, Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our transportation and logistics services. Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

We may collect information about you in a variety of ways, including:

Personal Information: Information such as your name, company name, email address, phone number, and billing details that you voluntarily provide when requesting a quote or contacting us.
Service Data: Information related to your freight and logistics needs, including origin, destination, cargo specifics, and shipping requirements.
Automatically Collected Data: Standard technical information collected when you access our website, such as your IP address, browser type, operating system, and site usage data.

2. How We Use Your Information

We use the information we collect primarily to operate our business and provide logistics services. Specifically, we may use your information to:

Provide freight quotes, process transactions, and manage logistics operations.
Track shipments and communicate with you regarding service status.
Respond to customer service inquiries and support requests.
Improve our website, operations, and customer experience.
Comply with applicable legal, regulatory, and compliance requirements (e.g., DOT, FMCSA regulations).

3. Disclosure of Your Information

We do not sell your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: We may share necessary information with third-party carriers, sub-haulers, agents, and IT service providers strictly for the purpose of facilitating and executing the transportation services you requested.
Legal Obligations: We may disclose your information if required to do so by law, in response to legal process, or to protect the rights, property, and safety of our company, our employees, or the public.

4. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve user experience and analyze website traffic. You can choose to disable cookies through your web browser settings.

6. California Privacy Rights (CCPA)

If you are a resident of California, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information. You have the right to request access to the personal data we have collected about you, request the deletion of your data, and opt out of the sale of your personal information. As stated above, ONE SOLUTION TRANS does not sell personal information.